Overview
Pickup and Return Service offers high-quality return-to-HP service levels with remote telephone support and offsite repair for eligible products at an HP designated repair center. The service includes pickup, offsite repair, materials and parts, labor, and return shipping costs.
Benefits
Enjoy door-to-door service: HP provides door-to-door service that includes pickup, repair of the defective product, and return of the operational product.
Reduce your costs: For products in non-critical environments, Pickup and Return Service offers a reliable, lower-cost alternative to onsite support.
Get high-quality support: HP's expert technicians have the tools and resources to repair your equipment properly.
Features
Remote problem diagnosis and telephone supportPrepaid shipment to HP repair center
3-5 business day offsite repair
Prepaid return shipment
- General Information
- Manufacturer
- HP Inc.
- Manufacturer Website Address
- http://www.hp.com
- Brand Name
- HP
- Service Name
- HP Care Pack Pick-Up and Return Hardware Support - Extended Warranty
- Product Type
- Warranty
- Service Information
- Service Main Type
- Maintenance
- Service Characteristic
- Parts & Labor
- Service Description
- 9x5x7 Business Day
- Provided Support
- Remote Diagnosis
- Parts Replacement
- Phone Support
- Service Response Time
- 7 Business Day - Repair
- Service Location
- Service Depot
- Service Duration
- 2 Year
- Product Supported
HP ProBook 11 G7+ Education Edition 1/1/0 Warranty