- General Information
- Manufacturer
- Hewlett Packard Enterprise
- Manufacturer Website Address
- http://www.hpe.com
- Brand Name
- HPE
- Service Name
- Pointnext Tech Care Critical with Defective Media Retention - Post Warranty
- Product Type
- Warranty
- Service Information
- Service Main Type
- Maintenance
- Service Characteristic
- Parts & Labor
- Service Description
- 24x7x6 Hour
- Provided Support
- Parts Replacement
- Repair
- Phone Support
- Web Knowledge Base Access
- New Releases Update
- Remote Diagnosis
- Remote Monitoring
- Defective Media Retention
- Service Response Time
- 6 Hour - Repair (distance from customer site - 50 miles)
- Service Location
- On-site
- Service Duration
- 1 Year
- Product Supported
- HPE C8R10A, C8R10AR, C8R11A, C8R11AR, C8R12A, C8R12AR, C8R13A, C8R13AR, C8R14A, C8R14AR, C8R15A, C8R15AR, C8R15AR#ABH, C8R15SB, C8R16A, C8R16AR, C8R17A, C8R17AR, C8S54A, C8S54AR, C8S55A, C8S55AR, C8S55AR#ABH