When support can't wait for Monday, Care Premium acts as an extension to Care Plus. It is primarily designed for business-critical installations where it is essential that system issues are addressed promptly.
- General Information
- Manufacturer
- Milestone Systems
- Manufacturer Website Address
- http://www.milestonesys.com
- Brand Name
- Milestone Systems
- Service Name
- Care Premium
- Product Type
- Service
- Service Information
- Service Main Type
- Technical
- Service Description
- 24x7
- Provided Support
- E-learning
- Knowledge Base Access
- Self Service Support
- Phone Support
- Case Management Tool
- Email Support
- Push Notifications and Smart Connect
- User Forum
- License Chat
- 100% Trade-in Credit When Upgrading
- Access to New Device Driver Packs
- Access to New Product Versions
- Reseller Access to Customer Dashboard
- Committed Response Times
- Service Duration
- 1 Month
- Product Supported
Milestone XProtect Corporate Device License