- General Information
- Manufacturer
- Arcserve
- Manufacturer Website Address
- http://www.storagecraft.com
- Brand Name
- StorageCraft
- Service Name
- Service/Support - Renewal
- Product Type
- Service
StorageCraft Solutions and StorageCraft Support-Working Together to Ensure Business Continuity
StorageCraft® ShadowProtect® offers you total control of your backup and disaster recovery. Get the most out of ShadowProtect by including StorageCraft Support-if your disaster recovery plan includes after-business-hour needs, make sure you're ready in advance.
- Service Information
- Service Main Type
- Technical
- Service Sub Type
- Electronic
- Service Description
- 12x5x2 Hour
- Service Details
- Email Support:
- Limitation: Severity low
- Provided Support
- Emergency Telephone Support
- Phone Support
- Email Support
- Web Support
- Web Knowledge Base Access
- New Releases Update
- Service Availability
- 12 x 5 Emergency Telephone Support
- Service Response Time
- 2 Hour - Emergency Telephone Support
- Service Duration
- 1 Year
- Product Supported
- StorageCraft ShadowProtect Virtual Server v.5.x:
- License Quantity: 3 Virtual Machines